Sharing Feedback & Resolving Issues with Chicago Math and Science Academy
Chicago Math and Science Academy (CMSA) values an engaged school community, and we encourage families and community members to contact us with questions, suggestions, and concerns. CMSA has multiple partners in education, and it is recommended that parents or community members follow the procedures below to share feedback and resolve concerns.
Chicago Math and Science Academy (CMSA) takes the safety and security of our school community very seriously, and in accordance with school board policy, the administrative team conducts internal investigations whenever claims of bullying are submitted by parents, students, or staff.
Chicago Math and Science Academy (CMSA) continues to be committed to maintaining a safe academic environment free of all forms of misconduct, and bullying of any kind is not and will not be tolerated.
Click here for more information about our Anti-Bullying, Anti-Harassment, and Anti-Intimidation Policy.
Step 1: Notify School Staff of the Issue
In most cases, questions, and concerns are directly related to classroom issues. As a first step, it is recommended that families and community members connect with classroom teachers. You can find contact information for CMSA teachers by utilizing the ConceptSIS web portal or mobile application.
Step 2: Notify School Leadership of the Issue
Once parents, guardians, or community members have attempted to connect with classroom teachers and a resolution has not been met, or if a concern is related to a classroom teacher, the established leadership within the school should be contacted. Administrative staff can help identify the appropriate school leader.
Please contact the CMSA Main Office at firstname.lastname@example.org or at 773-761-8960.
Step 3: Contact the Charter Management Organization
If your questions or concerns are not adequately resolved by school leadership or the school, please contact Concept Schools, the educational partner with CMSA that provides operational, academic, and financial services and supports.
Contact Concept Schools at email@example.com or at 847-824-3380.
Step 4: Contact the CMSA School Board of Directors
Chicago Math and Science Academy is represented and overseen by its own governing board. If the leaders within the school are unresponsive, parents, guardians, or community members should address their concerns with the school’s board at firstname.lastname@example.org.
The public is also welcome to attend Board meetings. Click here for a schedule of upcoming Board meetings.
Step 5: Contact the Office of Innovation and Incubation
Chicago Math and Science Academy is authorized by Chicago Public Schools. If your questions or concerns are not adequately resolved by school leadership or the school governing board, please contact the Office of Innovation and Incubation at 773-553-1530.